The Hong Kong Jockey Club is committed to total customer satisfaction. We are expanding our services to better suit your needs and to promptly respond your enquiries. Our new team of customer relations officers add that personal touch in handling your special requests. Our Hotline services are now department-specific to answer queries quickly and effectively. And, further initiatives are undertaken on a regular basis to improve existing services and to enhance your entertainment value from the Club.

We encourage you to use our customer services and we welcome any comments and suggestions on improvement by contacting us directly. As our preferred customer, we shall continue to bring you value for money and excellence in services in line with your expectations.