First runner-up

Title: React to Customers' Voices - Extension of OCBBs Business Hours

Dept(s): Cashbet
Name(s): Victor Ma, Vivian Lo and Joyce Yau
Description:
The QA&EM team worked with Cashbet-Business Analysis Team and Logistic Support Team to study the feasibility of extending the opening hours, as an action to satisfy customers’ needs and let footballs hobbyists to enjoy the full match live broadcast.