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General Enquiries / Feedback

Hotline Service

Telephone Number


Customer Care Hotline


Betting Account Service Enquiry

‘HKJC Priority’ Hotline


Exclusive for selected “HKJC Priority” Customers

The Club's Hotline


General Enquiry

Odds and Information Hotline

1835 888

Interactive Voice Response Services

Results and Dividends Hotline 1835 288
Telebet Hotlines Click Here Telephone Betting

Membership Services: Click here for Members' Telephone Directory


  • The Club may need to ask various questions in order to verify the identity of any customer making enquiries in relation to a specific betting account.
  • In dealing with staff members of the Club, customers are prohibited from using any language that is threatening, obscene, indecent, seditious, offensive, pornographic, defamatory, abusive, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance, harassment (whether in terms of race, family status, gender, religion or otherwise) or inconvenience. Where such language is used by the customer, the Club may refuse to provide any further service to the customer and/or take any other steps as appropriate, including the suspension or closure of the customer's betting account.