Digital Service

Detail

Remark

Email

Email to customer.care@hkjc.com
or Contact Us

General Enquiries / Feedback

Hotline Service

Telephone Number

Remark

Customer Care Hotline*

1818

Betting Account Service Enquiry

‘HKJC Priority’ Hotline*

1880

Exclusive for selected “HKJC Priority” Customers

The Club's Hotline*

1817

General Enquiry

Odds and Information Hotline

1835 888

Interactive Voice Response Services

Results and Dividends Hotline 1835 288
Telebet Hotlines Click Here Telephone Betting

* Operator Office Hours:
Local Race (Day Meeting) and Other Days: 9am - 8pm
Local Race (Night Meeting): 12noon - 11:30pm
Mark Six Draw Day: 9am - 9:30pm
Office hours are subject to change without prior notice.
Membership Services: Click here for Members' Telephone Directory

IMPORTANT NOTICE

  • The Club may need to ask various questions in order to verify the identity of any customer making enquiries in relation to a specific betting account.
  • In dealing with staff members of the Club, customers are prohibited from using any language that is threatening, obscene, indecent, seditious, offensive, pornographic, defamatory, abusive, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance, harassment (whether in terms of race, family status, gender, religion or otherwise) or inconvenience. Where such language is used by the customer, the Club may refuse to provide any further service to the customer and/or take any other steps as appropriate, including the suspension or closure of the customer's betting account.