Enquiry and Support Hotline
Voice Response Enquiry Hotline
Local Telebet Services
China Toll-Free Services
CIT China Toll Free Service
 
Enquiry and Support Hotline
Customer Care Hotline
(Customer Care Enquiry)
1818
email: customer.care@hkjc.com
HKJC Hotline
(General enquiries and prize registration)
1817
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Voice Response Enquiry Hotline
Odds & Information Hotline 1835-888
Results & Dividends Hotline
(Racing, HKJC Football & Mark Six)
1835-288
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Local Telebet Services
Racing & Mark Six English Putonghua Cantonese
Telebet 1883 1887 1881
Racing & Mark Six Quickline (Total investment of each bet is HK$200 or above) 1833-633 1833-677 1833-611
Racing & Mark Six Express (Total investment of 1st bet is HK$500 or above) 1889 1884 1885
Automated Services
Mark Six self-selection & Quick Picks, Multiple Draw
Racing : Win, Place, Quinella, Quinella Place, Trio, Tierce, First Four, Triple Trio self-selection & Quick Picks
Football : HAD, Handicap HAD, Handicap, First Half HAD, HiLo, Correct Score, Total Goals, HaFu, Odd/Even, First Team to Score & Next Team to Score
Instant Funds Transfer
SMS Bet Reference Record
1886
HKJC Football English Putonghua Cantonese
Telebet (Not available during racing peak period) 1889 1884 1885
HKJC Football Quickline (Total investment of each bet is HK$200 or above) 2600-6555 2600-6000 2600-6222
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China Toll-Free Services
  English Putonghua Cantonese
South China
Anhui, Chongqing, Fujian, Gansu, Guangdong (including Shenzhen), Guangxi, Guizhou, Hainan, Hubei, Hunan, Jiangsu, Jiangxi, Ningxia, Qinghai, Shaanxi, Shanghai, Sichuan, Xinjiang, Xizang, Yunnan & Zhejiang
10800-152-8883 10800-152-8887 10800-152-8881
North China
Beijing, Hebei, Heilongjiang, Henan, Jilin, Liaoning, Neimonggol, Shanxi, Shandong & Tianjin
10800-852-8883 10800-852-8887 10800-852-8881
Remark:
1. Toll free service may not be available for mobile phone or at hotel's in-house telephone system.
2. Total investment of each football bet is HK$200 or above during racing peak period.
3. When placing bets overseas, customers are advised to ensure compliance to the laws of their respective location.
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CIT China Toll Free Service
South China
Anhui, Chongqing, Fujian, Gansu, Guangdong (including Shenzhen), Guangxi, Guizhou, Hainan, Hubei, Hunan, Jiangsu, Jiangxi, Ningxia, Qinghai, Shaanxi, Shanghai, Sichuan, Xinjiang, Xizang, Yunnan & Zhejiang
10800-152-8008/8009
North China
Beijing, Hebei, Heilongjiang, Henan, Jilin, Liaoning, Neimonggol, Shanxi, Shandong & Tianjin
10800-852-8008/8009
Remark: It is the sole responsibility of Betting Account holders to check and comply with all applicable laws and regulations before accessing or placing bets with the Hong Kong Jockey Club.