3.1 Error message "Active X cannot be Run" or "13001" during Registration / Enable eWin / Change Password / Forget Password process 3.2 "Cannot unlock Security Key (will call Skey afterwards). Please upgrade your Internet Explorer (I.E.) to version 5.50 or above and 128-bits before registering for/enabling eWin again. (11009)" 3.3 "Error encountered. Please call 1818. (23002)" 3.4 "Session Expired. Please try again later or call 1818. (24001)" 3.5 Using Funds Transfer or Account Records functions, displays error "Another session already logged on, this session will be terminated (103)" 3.6 Shows error "Status Unknown" after sending bets 3.1 Error message "Active X cannot be Run" or "13001" during Registration / Enable eWin / Change Password / Forget Password process These pages require an Active X control to be downloaded to and run on your computer. However, your Internet Explorer settings currently do not allow this and therefore the following error messages may be shown. Registration page Change password page If you receive such message, please refer to the steps of